Reference

Privacy Policy Built Around Your Account

Baccarat, Book of Dead, Counter-Strike 2 and your DANA, OVO, GoPay or QRIS wallet activity create account records we must handle with care under this Privacy Policy.

Account data explainedDevice checks coveredDANA record handlingCookie choices stated
alexsisitoto Privacy Policy Built Around Your Account
CONTACT PATHS

Reach Us About Your Privacy Choices

Privacy requests need a clear route, not a generic inbox. We handle account-data questions through live chat, WhatsApp and email from 09:00 to 23:00 WIB every…

Live chat privacy help Open live chat from the account menu and choose Privacy Policy.
WhatsApp account check Use the WhatsApp button in your profile when you need help with account access…
Email privacy desk Send longer requests to privacy@alexsisitoto.
ACCOUNT CARE

How Your Data Stays Managed

Account privacy is handled through specific steps we can repeat for every request. We separate payment references from game-session records, keep access logs for security checks, and limit staff access based on…

Data we keep

We keep account sign-up details, login time, device type, wallet references and session records needed to operate your account. Game titles such as Baccarat or Book of Dead may appear in activity logs.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match wallet activity with your account balance. We store references, amounts and status, not your full wallet password or private app login.

Cookie use

Cookies help us keep you signed in, remember language choices and detect unusual access from a new device. You can clear cookies in your browser, though you may need to log in again.

Security checks

If a login comes from a new phone, browser or region, we may pause sensitive account changes until you confirm access. This protects withdrawals, profile edits and privacy requests from unapproved handling.

Retention period

We keep records only as long as needed for account service, dispute handling, payment matching and legal duties that apply where access is allowed. Older records may be removed or anonymised when no longer needed.

Change requests

You can ask us to correct your name, email, phone number or privacy contact details. Start from Account > Profile or email us, and we will verify ownership before making the change.

Answers Before You Open Account

These Privacy Policy answers focus on the data choices you may search before joining or returning to the lobby. We keep the wording practical: what we collect, why payment references matter, how device checks work, and how you can ask us to correct or remove account details where our duties allow it.

We collect the details you submit, such as name, phone, email and login password setup. We also record device type, IP region and account steps so we can protect access and answer privacy requests.

We store payment references to match deposits, withdrawals and wallet questions to the right account. The record usually includes rail name, time, amount and status, not your private wallet app password.

Yes. Send the request through live chat, WhatsApp or [email protected] with your account ID and the field you want corrected. We verify ownership before changing phone, email or profile details.

Cookies keep your session active, remember basic preferences and help us notice unusual access. You can clear them in your browser settings, but the next visit may ask you to log in again.

No. We use account data for service delivery, payment matching, safety checks, support replies and legal duties where they apply. We do not sell your profile, wallet references or game-session records.

Email [email protected] or contact live chat with your account ID and deletion request. Some records may need to stay for payment disputes, fraud checks or legal duties before removal is possible.

Access and eligibility depend on local law and are available only where local law permits. If access is not allowed, we may limit account functions while still handling privacy requests tied to your stored records.